BSI

Making excellence a habit

ISO 9001 Certification

The framework for effectively managing your business and meeting your customers' requirements

What is ISO 9001 certification?

Every organization would like to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively or improving customer satisfaction. A quality management system gives you the framework you need to monitor and improve performance in any area you choose.

ISO 9001 is by far the world’s most established quality framework, currently being used by over ¾ million organizations in 161 countries, and sets the standard not only for quality management systems, but management systems in general.

It helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement.

ISO 9000 series of standards

ISO 9001 is one of a series of quality management system standards. It can help bring out the best in your organization by enabling you to understand your processes for delivering your products/services to your customers. The ISO 9001 series of standards consist of:

  • ISO 9000 – Fundamentals and Vocabulary: this introduces the user to the concepts behind the management systems and specifies the terminology used.
  • ISO 9001 – Requirements: this sets out the criteria you will need to meet if you wish to operate in accordance with the standard and gain certification.
  • ISO 9004 – Guidelines for performance improvement: based upon the eight quality management principles, these are designed to be used by senior management as a framework to guide their organizations towards improved performance by considering the needs of all interested parties, not just customers.

Who is ISO 9001 relevant to?

ISO 9001 is suitable for any organization looking to improve the way it is operated and managed, regardless of size or sector. However, the best returns on investment come from those companies that are prepared to implement it throughout their organization rather than at particular sites, departments or divisions.

In addition, ISO 9001 is designed to be compatible with other management systems standards and specifications, such as BS OHSAS 18001 Occupational Health and Safety and ISO 14001 Environment. They can be integrated seamlessly through Integrated Management. They share many principles so choosing an integrated management system can offer excellent value for money.

Why choose us?

As the founders of the first quality management system standard BS 5750, the forerunner to the ISO 9000 series, and a continued key member of the ISO 9000 technical committees, our knowledge and experience of the standards is unsurpassed. We understand how to fully exploit the benefits of your quality management system to ensure you unlock the true potential in your organization.Download ISO 9001 Client Manual


Next steps


For more information about ISO 9001 certification, complete our enquiry form, learn more about ISO 9001 training courses or contact us for more details.